changelog
we ship like the job depends on it.
Because it does. What's landed recently, in plain language — beta agencies see these the day they ship.
August 13, 2026
Teams form by consent
One person can trial Hey Cass solo and later bring their whole team in. Owners and admins invite by email; existing solo users accept or decline in the app, and nothing moves without their yes. A joining user's trial content arrives as proposals for a team admin to review. Invite-only by design, with invites expiring after 14 days.
August 12, 2026
Interactive calendars across the app
Every calendar surface is clickable now. Pressing a day on the content calendar opens a card with everything happening that day and buttons to schedule an event, a task, a social post, or a press conference on that date. Press conferences plot on the grid as their own layer. Event and social chips open their details in a panel over the calendar instead of bouncing to a list page, and the smaller calendars on events, tasks, and the social planner each open their create form with the pressed date already filled in.
August 5, 2026
Cass checks in when you've been away
If your seat has been quiet for a week or two, Cass may start a thread to check in: a short note in your chat rail, sometimes with a draft to react to. Check-ins live inside the app only. Nothing is posted or sent on your behalf, and replying, ignoring, or archiving are all fine answers.
August 5, 2026
A guided first conversation with Cass
New users now land in a short guided conversation instead of a setup form. Cass introduces herself, tours what she can draft through real scenarios, confirms your agency details inside the chat, and puts an editable statement in your hands in the first minute. Nothing goes out without your sign-off, and typing anything at any point drops you into a normal conversation. Anyone can replay the tour by asking Cass what she can do.
July 30, 2026
Record any press conference, no incident required
Recording used to live only inside an incident's command center. Now it works anywhere you hold a presser: open press conferences, press Record now, and you're in the armed recorder with no setup. Afterward Cass transcribes and pulls out the usable pieces, the quotes and facts from your officials and the questions reporters actually asked, ready to become anticipated Q&A. You review everything; nothing applies itself.
July 25, 2026
Social: publish now or schedule, plus bulk CSV scheduling
The social composer now offers a direct choice between publishing immediately and scheduling for later. Scheduled times get a safety window: anything set under about 7 minutes out moves to the next safe slot instead of failing at the network. Bulk scheduling is new. Download the CSV template, put one post per row, and load up to 50 at once. Every row is checked against your connected accounts first, with per-row results so one bad row never blocks the rest. Rows can include a photo link and a first comment. Mobile tap targets on the keep and delete controls got bigger too.
July 23, 2026
Guided tours you can retake anytime
Short walkthroughs now live on the statements, social, press, incident, and home screens. Each offers itself once the first time you visit, and every tour can be taken again from the new Tours tab in Settings.
July 23, 2026
Settings, redesigned
Settings is now nine clear sections with a search box that jumps straight to any option. On your phone, the menu button opens the settings sections the same way it does in an incident. Team settings are visible only to owners and admins, and the notification event list sits behind a single customize control.
July 23, 2026
Set up in seven clicks
Onboarding became a seven-step pass you can finish in about a minute: agency, discipline, sign-off, brand, notifications, a first statement, and a tour. A setup hub tracks what's left and picks up wherever you stopped, and guided tours walk the home screen and incident workspace when you want the lay of the land.
July 21, 2026
Find anything, from anywhere in the app
Search now sits in the sidebar, the mobile bar, and the chat and incident screens, and it reaches across your statements, templates, campaigns, stories, ideas, community posts, and messages. The sidebar is grouped by what you are trying to do rather than one long list, and you can pin the handful of screens you live in so they follow you between your phone and your desk.
July 19, 2026
This day in history, on your dashboard
Home and Campaigns surface what happened on this date in the fire service and public safety, plus the community days worth marking, tuned to your discipline. Any entry can go straight to Cass as a draft. Entries marking a loss carry a remembrance label and a source link instead, because some history is not a prompt for a post.
July 16, 2026
Cass remembers what you have already said
Your past statements are now searchable by meaning, not just by keyword, so you can find how you handled a similar call last year and build on it. Cass uses that archive when it drafts, which keeps your agency sounding like one voice across months of incidents.
July 11, 2026
Fun posts are in, and chat got a better memory
Community-engagement content is officially in scope: awareness campaigns, recruiting, thank-yous, and yes, clever, with Cass matching the tone you ask for. Long chats keep a running memory past twenty turns, dates resolve on your local clock, and Cass now answers app questions with a link to the right screen.
July 10, 2026
Finished social graphics in your agency's colors
Pick a template, type your text, and Cass renders a finished graphic with your colors and logo. Fourteen designs across disciplines, square and landscape, straight into your media library. Cass seed posts can now be approved onto a schedule and tracked on the content calendar.
July 10, 2026
Headlines: know when you make the news
Monitoring watches coverage that mentions your agency and surfaces it in a headlines feed with trends, so the story never gets ahead of you.
July 10, 2026
Multi-discipline agency setup
Agencies now set up as fire, law enforcement, EMS, emergency management, schools, utilities, or public health, and can pick several at once. Cass's scenarios, defer-to authorities, and watch terms follow your disciplines.
July 9, 2026
Story pipeline and the content calendar
Develop story ideas into finished content, and see events, observances, scheduled posts, and releases together on one calendar.
July 8, 2026
Template library
Ready-to-adapt message templates for the moments that repeat, plus a curated design gallery. These are the starting points that keep the blank page away.
July 7, 2026
Events, observances, and alert-the-media
Community events with their own workspaces, an awareness-observance calendar seeded for your discipline, and a one-tap path from an event to alerting your media list.
July 6, 2026
The Request Center
Media, records, and speaker requests in one inbox with response-time timers, press contacts attached, and Cass triage on intake.
July 3, 2026
PIO Credential Library
Track certifications and renewals with expiry reminders. The wallet-card stuff, kept current.
June 30, 2026
Agency branding and watermarking
Your logo, watermark, and agency identity applied across what Cass produces. Set it once in Settings.
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