hey cass.

watch it work

Draft a hold statement.

First words out, while facts are still coming in.

A working structure fire, possible entrapment, and the phones are already ringing.

You type one line about what you know so far.

Cass flags it as a live incident and offers to open a workspace, then drafts the hold statement with the critical unknown handled the careful way.

The draft names the hazard, closes the road, commits to a next update, and redirects questions to the PIO.

It is grounded in FEMA PIO doctrine, and not one word goes out until you say so.

Video transcript

The recording opens on the Hey Cass home screen. The user types: "working structure fire, 400 block of Harbor Ave, possible entrapment, draft a hold statement" and presses send.

An amber banner appears: this looks like a live incident, with an option to open it as a workspace or just answer here.

Cass begins drafting and explains its approach: possible entrapment is the critical unknown, so lead with what is known, name the hazard, lock the next-update commitment, and redirect calls.

The hold statement streams in: Harborview Fire Rescue is currently working a structure fire in the 400 block of Harbor Avenue. Crews are on scene conducting search and rescue operations. Harbor Avenue is closed in the 400 block. An update is committed within the next 30 minutes.

A badge under the draft reads "grounded in FEMA PIO course" with the source citation, next to a post-to-social button.

The recording ends on the Hey Cass brand card: every word, yours to approve.

your turn.

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