watch it work
Media requests on the clock.
No deadline falls through.
Reporters do not email in a tidy format, and their deadlines do not wait for your inbox.
Paste the message into the incident and Cass extracts the reporter, the outlet, the ask, and the deadline.
The request becomes a ticket on the clock, with urgency set and the countdown visible.
Mark it responded, draft the reply, or spin up tasks, all from the ticket.
When the incident closes, the media log closes with it.
Video transcript
The recording opens inside an active incident workspace, on the media requests section: media on this incident, paste a reporter email or message here and Cass logs the ticket.
The user pastes a reporter message asking how many students were evacuated and whether there were injuries, mentioning staging on Fairground Road.
The user clicks extract with Cass. Fields fill in: reporter name, outlet, contact details, the incident, the ask, an on-camera interview request, and the deadline with urgency set to high.
The saved ticket appears under new, showing the reporter, outlet, ask, and deadline, with actions to acknowledge, mark responded, draft a reply, or create tasks.
The recording ends on the Hey Cass brand card: no deadline falls through.
your turn.
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